Payment

Payment Policy

For The Ordinary customers, the sections below set out currency, payment methods, and refunds. This page applies specifically to theordinaryk.shop.

currency and methods at The Ordinary
The following currency and methods guidance applies to the The Ordinary storefront at theordinaryk.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryk.shop or 5162460487.

How The Ordinary handles refunds and payment help
This refunds and payment help section covers orders and visits through theordinaryk.shop for The Ordinary. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on currency and methods
The following currency and methods guidance applies to the The Ordinary storefront at theordinaryk.shop. About Credit/Debit Card

How The Ordinary handles secure processing
The Ordinary publishes this secure processing guidance for customers using theordinaryk.shop. Transactions and displayed prices use USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Details from The Ordinary on billing checks
The following billing checks guidance applies to the The Ordinary storefront at theordinaryk.shop. Encrypted payment information is handled by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryk.shop
Phone: 5162460487
Physical address: 592 Kaiemi St, Kailua, Hawaii, 96734, United States