About Us

The Ordinary organizes its rules on the store and its service commitments in the following sections. This page applies specifically to theordinaryk.shop.

What The Ordinary customers should know about our store
For The Ordinary customers at theordinaryk.shop, this section explains our store. The Ordinary is an independent online retailer presenting a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Details from The Ordinary on questions and support
Customers using theordinaryk.shop can rely on the following The Ordinary guidance about questions and support. Questions about our store or products are welcome at Support@Theordinaryk.shop or 5162460487.

How The Ordinary handles service commitments
The following service commitments guidance applies to the The Ordinary storefront at theordinaryk.shop. Our service commitments are straightforward: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryk.shop
Phone: 5162460487
Physical address: 592 Kaiemi St, Kailua, Hawaii, 96734, United States